The PURE Report
Independent industry benchmark of patient and HCP satisfaction, utilization, and evolving needs across patient support programs
Enabling pharma and biotech companies to deliver an enhanced patient and HCP experience.
The PURE Report is the only standardized, annual, and independent assessment of HCP satisfaction with pharmaceutical companies’ patient support services and their industry rankings against competition.
Recognize HCP preferences, ways of working, and trends for how they want to engage with pharma support programs.
Identify areas of opportunity to focus efforts in areas of greatest customer and organizational need.
Secure appropriate resourcing by providing leadership insight into why investments are required.
Know how you compare to other programs to support investments and strategic planning.
Ensure long-term impact as the annual report allows for ongoing benchmarking supporting investments & decision making.
Overview of the PURE Report
The PURE Report is the only independent study co-created with HCPs for measuring HCP satisfaction.